Support
Plone CMS
Plone is an open source Content Management System (CMS), and this piece of software powers a wide variety of portals. You may have heard a Plone site called a "Plone portal", "staff portal", "space" or simply just "the Plone". If you recognise one of these terms, then you're likely to be using a site powered by the eResearch Centre. If you've got questions about how to use the software, read on.
Using Plone
If you have difficulties using any of the portals at JCU that are powered by Plone, please consult the links below for instructions. Additional documentation is available in the Help Centre. If are unable to find a solution here, please contact your site administrator and they will direct your request accordingly.
- Basic Plone Use, Site Administration
- FAQs and Usage Tutorials
- User's Guide To Plone - a useful book which details exactly what our software is and how it can be used most effectively.
Access Grid
The eResearch Centre supports JCU's Access Grid node and provides this documentation for assisting users.
JCU's Access Grid node, located in building 17 on the Townsville campus, provides multi-site video conferencing functionality. The documentation with the Access Grid Support Centre provides useful information for users of this resource.
Consultancy and training
Whether you need information about sensor networking or web-based collaboration, the JCU eResearch Centre can assist you. If you're just starting to assess requirements and not sure what you want, we're happy to hear from you. Similarly, if you're more experienced and looking for some higher-level information or training for yourself or your users, we're able to help you out as well. For example, we excel in training in the areas of our web-collaboration portals.
